Wingstop - General Manager

At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As General Manager of one of our established restaurants, you'll take full ownership of the business, leading your team, driving performance, and creating a culture that delivers results.

You'll be accountable for everything that happens in your restaurant - from delivering exceptional customer experiences and growing sales, to controlling costs and developing a high-performing team. Leading from the front, you'll set the tone, build a strong team culture, and make sure your restaurant is operating at its best every single day.

This is a hands-on, high-impact leadership role where you'll drive results, inspire your team, and keep the energy high in a fast-paced environment.

What You'll Be Doing

Full ownership of restaurant performance and KPIs

Leading, developing, and inspiring your team

Driving sales, profitability, and operational excellence

Building a strong culture aligned to Wingstop values

Overseeing recruitment, training, and retention

What We're Looking For

Strong General Manager or senior leadership experience

Commercial mindset with proven results

Excellent people leadership skills

High ownership and accountability

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop

Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast.

Benefits

Quarterly Bonus

Private Healthcare (individual cover)

Opportunities to join our Long-Term Investment Plan (for high-performing GMs and Stores)

Flexible Rota

Free food on every shift

Employee discount (50% Mon-Thurs, 20% Fri-Sun)

28 days holiday + birthday off

Culture budgets allocated to every restaurant for recognition

Team based events (performance)

Regular company wide incentives

Leadership Benefits

Long-Term Investment Plan (for high-performing GMs)

Leadership events and conferences

Team celebration events

Grow With Us

Senior leadership development (District Manager Step Up Program)

Career progression opportunities

Perks & Vibes

Bi Annual Management Conferences & Networking

Wagestream access

Discounts platform

Recognition programmes

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you.

If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we're really interested in you, not an AI-generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that's who we're excited to meet.

#WingGM